Submit a Complaint

Tye Police Department takes all complaints against our officers seriously.  We accept and investigate all complaints regarding our service and personnel to determine the validity of the complaint.  Upon completion of the investigation, we will consider any recommended changes to our policies and/or take the appropriate action against the named employee(s).  All investigations will be investigated in a timely, fair, impartial, and consistent manner, maintaining the rights of all employees and citizens.

If you have been issued a traffic citation, city ordinance violation, or were arrested, Tye Police Department will not accept complaints if you feel those actions were improper.  These complaints or grievances should be argued in the appropriate court of law.  Although, if the behavior of the employee is in question or you feel they may have violated department policy or procedure, we will accept those complaints and investigate them.

Texas law requires that all complaints against police officers be in writing and signed by the person making the complaint.  Complaints must generally be made within 30-days of the incident unless special circumstances exist.  The person who was wronged must file the complaint.  Other persons may give statements as witnesses.

False Complaints

Filing a false complaint against a police officer is a violation of the Texas Penal Code, Section 37.02.  If a person knowingly and intentionally makes a false statement under oath, or swears to the truth of a false statement previously made under oath, a person may be found guilty and punished by a fine up to $4,000, confinement in jail up to one year, or by both fine and imprisonment.

How to Submit a Complaint

  1. All complaints, regardless of nature, can be filed in person, by mail, or by phone at any time.  As part of the follow-up investigation, persons making complaints by mail or phone shall be interviewed and a written, signed complaint prepared.
  2. A signed letter of complaint will be accepted as a signed complaint without requiring any specific form.  If you would like to use a form, you may download one here.
  3. Anonymous complaints will be followed-up to the extent possible.  In case of an anonymous complaint, we will reduce the complaint to writing in a memorandum with as much information as possible and forward it to the Chief of Police.
  4. ​Every effort will be made to facilitate the convenient, courteous and prompt receipt and processing of any person's complaint.  The Chief of Police, or designee, will notify the complainant, in writing as soon as practical, that the department acknowledges receipt of the complaint, that it is under investigation and that the complainant will be advised of the outcome.

Upon completion of any investigation, the Chief of Police will notify the complainant in writing of the results of the investigation and any action taken.​  If you need assistance filing a complaint or have questions, please do not hesitate to contact us.

City of Tye, Texas

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